Policies

Privacy Policy & Terms of Service

Privacy Policy

PowellAccessories.com is committed to protecting your personal information and online security. By visiting and using PowellAccessories.com you agree to the terms of the site and practices of this privacy policy. Purchases from PowellAccessories.com are governed by this privacy policy and terms of purchase and are not related to Powell Accessories of White Plains, NY.

Any personal information that you provide will be kept in strict confidence and will only be used to complete your requests.   We do not sell any customer information.

Persons who communicate with PowellAccessories.com, and supply us with an e-mail address, may receive future communications by e-mail or telephone. Persons who do not wish to receive e-mail messages may contact PowellAccessories.com and ask to be removed. PowellAccessories.com supports a customer's right to "opt out." Email addresses are not sold or disclosed to any other parties. 
If any changes are made in the future to the PowellAccessories.com Privacy Policy, the date the change was made and a brief description of the change will be listed in our privacy policy. PowellAccessories.com Policy is effective as of September 1, 2015. If you have any questions relating to our privacy policy, please feel free to send us a message at info@powellaccessories.com

When you visit our site we may collect, either directly or indirectly through third party service providers, certain technical and navigational information such as the computer browser type, IP address, pages visited and average time spent on the site.   Our website will place cookies or tiny pieces of information stored in your browser. Cookies can be controlled through your own browser settings.

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, photographs and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

We reserve the right to modify this privacy policy at any time. Updates may be posted periodically.   This Privacy Policy is effective September 1, 2015.

Terms of Service

Within these terms of service “you” refers to you the user, and Powell Accessories, LLC, the principle offices of which are located at 33 Tarrytown Road, White Plains, NY 10607, and www.powellaccessories.com refers to the website and its contents.

By accessing this website, Powell Accessories, LLC and www.powellaccessoreis.com you are agreeing to be bound by these website Terms of Use, all applicable laws and regulations of any jurisdiction and that you alone are responsible for compliance with any applicable laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site and you agree not to access any part of this website. The materials contained in this website are protected by applicable copyright and trademark law.

Product Information, Availability, and Pricing

Despite our best interest for correctness, all information, including prices, may be inaccurately displayed on www.powellaccessoreis.com due to system malfunctions or typing errors. We make conscious efforts to avoid these errors yet they may appear on www.powellaccessories.com. We reserve the right to correct any errors when they do appear. Any purchases made on items that were listed, described or priced incorrectly may be canceled at our discretion and will not be processed.

If an item is listed on www.powellaccessories.com is below its correct price, you may be notified via email of the change and the order may be canceled. If the order has already been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Powell Accessories, LLC prices and specifications are also subject to change without notice. We do not negotiate prices on our products and all our prices are final.

Images and dimensions on www.powellaccessories.com are taken by Powell Accessories, LLC or provided by suppliers. Color and size of the images may vary due to computer screens and the owner’s screen settings.

Shipping & Delivery Policy

Shipping and Packing

Most orders are shipped via FEDEX.  Shipping costs for all lighting will be communicated once the item is purchased. You will have the right to cancel your order on lighting products within three days of our communication regarding the shipping cost.  Shipping and insurance costs will be communicated via email and/or phone and will require your confirmation.  

  • Some items are shipped in multiple containers.
  • We will notify you if any item is back ordered.
  • If any item requires assembly, we will communicate this in advance.

PowellAccessories.com products are sold within the continental U.S only and therefore excludes Alaska and the state of Hawaii.  As our items are wired after your order has been placed please allow up to four to six weeks for delivery unless otherwise noted.  Orders that contain multiple items may arrive in separate shipments. Each item is insured during the shipping process.  All orders will require an adult signature upon receipt.  We do not deliver to P.O. boxes.

Delivery Charges ON OTHER ITEMS (excluding lighting)

Delivery charges are based on the weight of the item and destination.

Return Policy

We are committed to making sure you are satisfied with your purchase. Returns and exchanges are accepted within 10 days from the date of receipt. All items for return or exchange must be in their original condition and original packaging. The purchaser is responsible for the shipping costs of all returned items. LAMP SHADES must be in their ORIGINAL WRAPPING. Refunds will be made via the original form of payment. Items that are labeled non-returnable cannot be returned under any conditions. PowellAccessories.com is not responsible for any items lost or damaged during return shipping. We recommend that you insure the item being returned and retain the receipt for tracking purposes. Once we receive your return, please allow a minimum of one week for your credit to appear on your payment card. Any original shipping costs incurred in delivering the package to you cannot be refunded. Please allow one billing cycle for credit to appear.  Lighting cannot be returned or exchanged.

Returns can ONLY be received at:

Powell Accessories -- FP
33 Tarrytown Road
White Plains, NY 10607

Damaged Merchandise

Please inspect each item of merchandise carefully upon arrival. If an item arrives damaged, call Customer Service within 24 hours at 347-256-1541.  Please save all packing and boxes. 

User License All images and other copy writable material are owned by, licensed to or used by permission by Powell Accessories, LLC.   Permission is granted to temporarily download and print hard copy portions of the material from Powell Accessories, LLC’s website for personal, non-commercial transitory viewing only with the sole purpose of placing an order with or purchasing from www.powellaccessorsies.com. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, for monetary gain or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Powell Accessories, LLC,'s website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server.  This license shall automatically terminate if you violate any of these restrictions and may be terminated by Powell Accessories, LLC, at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed form.

Disclaimer  Powell Accessories, LLC, DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN CONNECTION WITH YOUR PURCHASE OF ANY PRODUCT FROM THIS WEBSITE. The materials on Powell Accessories, LLC’s website are provided "as is". Powell Accessories, LLC, makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Powell Accessories, LLC, does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site. 

Limitations  In no event shall Powell Accessories, LLC, or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Powell Accessories, LLC ‘s website, even if Powell Accessories, LLC, or a Powell Accessories, LLC, authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you in such jurisdictions.